F.A.Q’s

Q. How can I make a payment?

A. You can have your payment automatically deducted (ACH/CC) or you can make your payments in our office in person, our office drop-box or online by clicking “Payments” on our website.

Q. What payment types are excepted?

A. We except most Credit Cards, Checks, and Money Orders. We do not except Digital Wallet payments at this time.

Q. Am I required to have my unit(s) insured?

A. Yes, you are required to have your unit(s) covered either through your Homeowners/Renters Insurance or we offer the insurance through Bader as little as $10/mo upon move-in.

Q. Are there any discounts? Military, Senior etc.?

A. Yes, we do have promotions going on throughout the year. Please have a look at our promotions page!

Q. Can I use my own lock?

A. No, you cannot use your own locks. We supply the lock and keys on the day of your move in.

Q. Can I live in my Unit?

A. You are not permitted to live in your unit as it is illegal in the state of Virginia and may result in an immediate eviction.

Q. How much space is in a specific unit? What can I fit in specifics units?

A. Please take a look at our “Estimator” page to determine what unit(s) are suitable for you!

Q. What is required to rent a unit?

A. You must be 18yr+ with a Government issued ID.

Q. What is required for Military Discounts?

A. You would need your Military ID or your Government issued ID stating you are a veteran. If you bring in a DD214 you must bring your Government issued ID that matches your DD214.